Are you providing the same brand experience to all customers? How do you ensure that all the outlets / Franchise are following the common set of processes that define your brand?
The effective way to centralize your Processes:
- The standard SOPs will be monitored everyday to check whether it is being followed
- If any SOP is not followed at any of the outlets, then immediately a notification is sent to the authority with image
- For example, if Cash Counter is not manned, an immediate notification to the store manager will be sent through central station
- Result: All stores will follow common SOP set by an organization which result into Strong Brand Building
The parameters and the report can be customized based on the outlet-type and requirements of the client.